What do Docents do?
The term Docent is typically given to those who guide and educate, usually on a voluntary basis, most commonly in zoos or museums. In Latin, Docent means 'to teach', and that is exactly what our Docents do!
- Interact and engage with visitors of all ages, from all over the world, to ensure they have a fantastic day at CWP.
- Educate visitors, by providing information and answer questions.
- Help the visitors to get great photos.
- Supervise & engage with visitors in the Walk-through Kangaroo Enclosure, Reptile House and Molly’s Farm.
- Assist the keepers to facilitate ‘Meet the Wombat & Friends’ and ‘Meet the Koalas'.
PLEASE NOTE: This is a customer service role; there is no animal husbandry involved in the position.
The best things about being a CWP Docent:
- Be actively involved within a dynamic team of people who have similar interests.
- Meet new people and build a network.
- Keep your mind and body active.
- Put your time to good use and feel useful within a hard-working team.
- Build self-confidence.
- Opportunity to educate future generations.
- Learn and develop new & exciting workplace skills.
- Get to know Australia’s unique wildlife.
How often can I work at CWP?
- We are open every day of the year, from 9.00am to 5.30pm – you can volunteer on any day that suits you.
- We require a minimum commitment of either: 1 x weekly shift 10.00am to 2.00pm OR 1 x fortnightly shift 9.30am to 4.30pm
- Like everything in life – the more you put into it, the more you’ll get out of it! You are of course welcome to volunteer more than the shifts above.
- Obviously the busier we are, the more help we need – it is expected that our Docents will make themselves available to assist during holiday times.
- Please consider carefully what your availability is like at various times of the year; volunteering isn’t just for now.
What training is involved?
- Training starts with some pre-course material that is done from the comfort of your couch! Once that is complete, you will be invited to attend an action-packed, full-day training workshop.
- The workshop is conducted in small groups (limited places available).
- Training documentation is provided.
- We participate in both compulsory and optional training sessions throughout the year, in order to expand on our knowledge, skills and responsibilities.
What do I wear?
- A CWP polo shirt and hat is provided
- You provide your own full-length jeans/pants and closed-in, flat shoes (sneakers, work boots, etc
$100 provides you with a polo shirt, hat, name badge, training file and training (This is a one-off payment and no further money is required).
Have I got what it takes to be a CWP Docent? Are you:
- A people-person who loves engaging with people? This position is best suited to energetic and outgoing people who are confident and assertive. Bubbly personalities fit in best at CWP; don’t forget, this is a customer service role within a tourist attraction.
- Reliable and able to commit to the shift requirement on a long-term basis.
- Prepared to make a serious commitment to the park; we expect the same level of dedication and professionalism from our volunteers as we do from our paid staff.
- 18 years of age or above.
What can I do now to become a Docent?
- Complete the online Application Form
- If your Application is considered suitable, you will be contacted to attend the next Information Session.
2017 Recruitment Opportunities
Round 1 - Info Session 9.30am February 12th followed by the full-day Training Workshop March 19th
Round 2 - Info Session 9.30am April 9th followed by the full-day Training Workshop May 14th
Round 3 - Info Session 9.30am July 9th followed by the full-day Training Workshop August 13th
Round 4 - Info Session 9.30am October 15th followed by the full-day Training Workshop November 19th
Please Note - The Info Session and the Training Workshop must be completed within the same round (example; it is not possible to attend the Info Session on July 9 and complete the Workshop on November 19)