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What do Docents do?

The term Docent is typically given to those who guide and educate, usually on a voluntary basis, most commonly in zoos or museums. In Latin, Docent means 'to teach', and that is exactly what our Docents do!

  • Interact and engage with visitors of all ages, from all over the world, to ensure they have a fantastic day at CWP.
  • Educate visitors, by providing information and answer questions.
  • Help the visitors to get great photos.
  • Supervise & engage with visitors in the Walk-through Kangaroo Enclosure, Reptile House and Molly’s Farm.
  • Assist the keepers to facilitate ‘Meet the Wombat & Friends’ and ‘Meet the Koalas'.

PLEASE NOTE: This is a customer service role; there is no animal husbandry involved in the position.


The best things about being a CWP Docent:

  • Be actively involved within a dynamic team of people who have similar interests.
  • Meet new people and build a network.
  • Keep your mind and body active.
  • Put your time to good use and feel useful within a hard-working team.
  • Build self-confidence.
  • Opportunity to educate future generations.
  • Learn and develop new & exciting workplace skills.
  • Get to know Australia’s unique wildlife.


How often can I work at CWP?

  • We are open every day of the year, from 9.00am to 5.30pm – you can volunteer on any day that suits you.
  • We require a minimum commitment of either: 1 x weekly shift 10.00am to 2.00pm OR 1 x fortnightly shift 9.30am to 4.30pm
  • Like everything in life – the more you put into it, the more you’ll get out of it! You are of course welcome to volunteer more than the shifts above.
  • Obviously the busier we are, the more help we need – it is expected that our Docents will make themselves available to assist during holiday times.
  • Please consider carefully what your availability is like at various times of the year; volunteering isn’t just for now.


What training is involved?

  • Training starts with some pre-course material that is done from the comfort of your couch! Once that is complete, you will be invited to attend an action-packed, full-day training workshop.
  • The workshop is conducted in small groups (limited places available).
  • Training documentation is provided.
  • We participate in both compulsory and optional training sessions throughout the year, in order to expand on our knowledge, skills and responsibilities.


What do I wear?

  • A CWP polo shirt and hat is provided
  • You provide your own full-length jeans/pants and closed-in, flat shoes (sneakers, work boots, etc



$100 provides you with a polo shirt, hat, name badge, training file and training (This is a one-off payment and no further money is required).


Have I got what it takes to be a CWP Docent? Are you:

  • A people-person who loves engaging with people? This position is best suited to energetic and outgoing people who are confident and assertive. Bubbly personalities fit in best at CWP; don’t forget, this is a customer service role within a tourist attraction.
  • Reliable and able to commit to the shift requirement on a long-term basis.
  • Prepared to make a serious commitment to the park; we expect the same level of dedication and professionalism from our volunteers as we do from our paid staff.
  • 18 years of age or above.


What can I do now to become a Docent?

  • Complete the online Application Form
  • If your Application is considered suitable, you will be contacted to attend the next Information Session.


2017 Recruitment Opportunities

Round 1 - Info Session 9.30am February 12th followed by the full-day Training Workshop March 19th

Round 2 - Info Session 9.30am April 9th followed by the full-day Training Workshop May 14th

Round 3 - Info Session 9.30am July 9th followed by the full-day Training Workshop August 13th

Round 4 - Info Session 9.30am October 15th followed by the full-day Training Workshop November 19th

Please Note - The Info Session and the Training Workshop must be completed within the same round (example; it is not possible to attend the Info Session on July 9 and complete the Workshop on November 19)


Apply Now