• Provide welcoming, approachable, prompt and efficient customer service
• Remain aware of work environment by continual monitoring and anticipation of customer requirements
• Willingness to make the customer your first priority

Ticketing

• Greet and welcoming visitors at park entry
• Accepting admissions payment
• Providing park map, timetable and assisting with directions/information

Souvenir Shop

• Assist in the sale of souvenirs, gifts and merchandise
• Assist with stock replenishment

Kiosk

• Assist in the sale of hot and cold light refreshments
• Basic food prep (sandwiches, fruit salad, milkshakes, etc – no cooking)
• Assist with stock replenishment

Cleaning

• Assist to ensure excellent presentation, health and safety by ensuring floors, windows, tables & chairs,  highchairs, shelves/displays, display cabinets/ fridges, appliances, storage areas, etc are clean, tidy and well maintained
• Spot-clean public toilets (outside of professional cleaner on-site hours)

Customer Service

• Demonstrate an understanding of superior customer service
• Have a personality to suit our tourist-attraction culture
• Cultural sensitivity

Attributes

• Confidence, assertiveness and composure
• Discretion and tact  
• Excellent verbal and written communication skills
• Honesty and integrity
• Commitment to workplace health and safety
• Reliability
• Team player and a willingness to assist
• A "can do" attitude with a drive to achieve excellence
• Enjoy the "hustle and bustle" of a busy workplace
• Understand the importance of workplace confidentiality

Experience

• Efficient use of cash registers and eftpos facilities is highly regarded
• Experience working in a tourist attraction or similar is highly regarded

Other Pre-requisites

• Flexible availability
• Be in good health as the position requires you to be on your feet for the shift
• Have a reliable vehicle (or lift) to get to and from work, without the use of public transport
• Be prepared to provide an up-to-date Police Clearance
• Be prepared to provide a minimum of 2 recent professional verbal references
• This is a permanent part-time position and is therefore not suited to applicants on a working visa
• You would complete an Induction prior to commencement
• You would commence on a 6 month probationary trial period
• A uniform t-shirt, jumper/jacket and name badge are supplied. You would be required to supply full-length pants (dark denim or dark blue) and black, flat, closed-in shoes.