Retail Assistant


Please Note - We currently only have weekend work available. 

 

This is a great opportunity to work in the exciting customer-focused & fast-paced environment of Guest Services!

  •         Popular Perth Tourist Attraction
  •         Customer-focused culture
  •         Challenging & rewarding hands-on role

 

RESPONSIBILITIES

Customer Service
  • Provide welcoming, approachable, prompt and efficient customer service
  • Remain aware of work environment by continual monitoring and anticipation of customer requirements
  • Willingness to make the customer your first priority

Ticketing

  • Greet and welcoming visitors at park entry
  • Accepting admissions payment
  • Providing park map, timetable and assisting with directions/information

Souvenir Shop

  • Assist in the sale of souvenirs, gifts and merchandise
  • Assist with stock replenishment

Kiosk

  • Assist in the sale of hot and cold light refreshments
  • Basic food prep (sandwiches, fruit salad, milkshakes, etc – no cooking)
  • Assist with stock replenishment

Cleaning

  • Assist to ensure excellent presentation, health and safety by ensuring floors, windows, tables & chairs,  highchairs, shelves/displays, display cabinets/ fridges, appliances, storage areas, etc are clean, tidy and well maintained
  • Spot-clean public toilets (outside of professional cleaner on-site hours)

 

SHIFTS

We are open 364 days of the year.

We roster a variety of full-day and half-day shifts, between the hours of 8.30am and 5.30pm (there are no school-hours or after-school shifts available).

Weekend availability is a requirement for all staff. You must be available to work both Saturdays and Sundays; however you will only be rostered to work one weekend day every week, on an alternating roster (where possible). 

We require a weekend shift every week, and can offer both weekend days to those who wish to work both. 

    

WE WILL BE SEEKING THE FOLLOWING SKILLS AND ATTRIBUTES:

Customer Service

  • Demonstrate an understanding of superior customer service
  • Have a personality to suit our tourist-attraction culture
  • Cultural sensitivity

Attributes

  • Confidence, assertiveness and composure
  • Discretion and tact  
  • Excellent verbal and written communication skills
  • Honesty and integrity
  • Commitment to workplace health and safety
  • Reliability
  • Team player and a willingness to assist
  • A "can do" attitude with a drive to achieve excellence
  • Enjoy the "hustle and bustle" of a busy workplace
  • Understand the importance of workplace confidentiality

Experience

  • Efficient use of cash registers and eftpos facilities is highly regarded
  • Experience working in a tourist attraction or similar is highly regarded

Other Pre-requisites

  • Flexible availability
  • Be in good health as the position requires you to be on your feet for the shift
  • Have a reliable vehicle (or lift) to get to and from work, without the use of public transport
  • Be prepared to provide an up-to-date Police Clearance
  • Be prepared to provide a minimum of 2 recent professional verbal references
  • This is a permanent part-time position and is therefore not suited to applicants on a working visa
  • You would complete an Induction prior to commencement
  • You would commence on a 6 month probationary trial period
  • A uniform t-shirt, jumper/jacket and name badge are supplied. You would be required to supply full-length pants (dark denim or dark blue) and black, flat, closed-in shoes.

Apply Now