Retail Assistant Position
We welcome applications anytime to be reviewed as positions arise.
This is a great opportunity to work in the exciting customer-focused & fast-paced environment of Guest Services!
- Popular Perth Tourist Attraction
- Customer-focused culture
- Challenging & rewarding hands-on role
RESPONSIBILITIES
Customer Service:
- Provide welcoming, approachable, prompt and efficient customer service
- Remain aware of work environment by continual monitoring and anticipation of customer requirements
- Willingness to make the customer your first priority
Ticketing:
- Welcome visitors at park entry, using POS system
- Provide map & timetable and assist with directions/information
Souvenir/Gift Shop:
- Assist in the sale of souvenirs, gifts and merchandise
- Assist with stock replenishment
Kiosk:
- Assist in the sale of hot and cold light refreshments
- Basic food prep (sandwiches, fruit salad, milkshakes, etc - no cooking)
- Assist with stock replenishment
General Cleaning:
- Assist to ensure excellent presentation, health and safety by ensuring floors, windows, tables & chairs, highchairs, shelves/displays, display cabinets/ fridges, appliances, storage areas, etc are clean, tidy and well maintained.
- Spot-clean public toilets (outside of professional-cleaner hours).
SHIFTS (As at early 2026)
We are open 364 days of the year. We roster a variety of full-day and half-day shifts across weekdays and weekends (there are no school-hours, after-school, or full-time positions available).
Weekend availability is a requirement for all staff. You must be available to work both Saturdays and Sundays; however you would only be rostered to work one weekend day (alternating each week where possible).
Part-time staff typically work between 15 and 25 hours per week.
WE WILL BE SEEKING THE FOLLOWING SKILLS AND ATTRIBUTES
Customer Service:
- Demonstrate an understanding of superior customer service.
- Have a personality to suit our tourist-attraction culture.
- Cultural sensitivity.
Attributes:
- Confidence, assertiveness and composure.
- Discretion and tact.
- Excellent verbal and written communication skills.
- Honesty and integrity.
- Commitment to workplace health and safety.
- Reliability.
- Team player and a willingness to assist.
- A "can do" attitude with a drive to achieve excellence.
- Enjoy the "hustle and bustle" of a busy workplace.
- Understand the importance of workplace confidentiality.
Experience:
- Efficient use of POS/cash registers and eftpos facilities is highly regarded.
- Experience working in a tourist attraction or similar is highly regarded.
Other Pre-Requisites:
- Flexible availability.
- Be in good health as the position requires you to be on your feet for the shift.
- Have a reliable vehicle to get to and from work, without the use of public transport.
- Be prepared to provide an up-to-date Police Clearance.
- Be prepared to provide a minimum of 2 recent professional verbal references.
- This is a permanent part-time position and is therefore not suited to applicants on a working visa.
- You would complete an Induction prior to commencement.
- You would commence on a 6 month probationary trial period.
- A uniform t-shirt, jumper/jacket and name badge are supplied. You would be required to supply full-length pants (dark denim or dark blue) and black, flat, closed-in shoes.
Complete an Expression of Interest Today
