11.30am and 3.30pm DAILY

You are welcome to get photos with some of our koalas, who are situated in a waist or shoulder height tree or sometimes even in a keeper’s arms.

Stand with them for photos – take as many photos as you like, with your own camera – no charge. We are available to take family photos for you! 

KOALA HOLDING 

If you would like to hold a koala, tickets are $30 per person.

Tickets can be purchased at main entry or souvenir shop, where you will be allocated a timeslot; usually around 12.00pm and 3.00pm daily. 

Koala Hold Health & Safety Conditions 

We adhere to strict animal welfare guidelines and legislation. The health and well-being of our koalas is our utmost priority.

To ensure the health and happiness of the koalas, the following restrictions apply:

• Places are limited. This ensures we can adhere to our strict koala-handling roster, which is monitored closely and recorded, to ensure no koala is over-worked. 

• Holds are offered subject to weather conditions. If it is too hot or humid, holds will not take place. 

• Only koalas identified as having a suitable temperament are handled. 

We also take human safety very seriously, which is why the following restrictions apply:

• Visitors wishing to hold must be a minimum of 150cm tall.

• Visitors wishing to hold must be able to stand unassisted, have full use of their arms and the ability to hold a minimum of 5kg unaided.

• Whilst our koalas are very used to interacting with people, we do not guarantee that bites or scratches wont occur.

• We provide a vest to be worn to protect the visitors clothing.

To ensure we can keep our koalas, visitors and keepers safe, holds are facilitated at the discretion of a trained and experienced Koala Keeper who reserves the right to deny a hold. If for any reason, the Koala Keeper believes a hold should not be facilitated, their judgment is final.

We are available to assist with capturing your photos during your hold. You are welcome to have a member of your party take your photos instead; however we take no responsibility for the quality of photos not taken by our crew.