11.30am and 3.30pm DAILY

You are welcome to get photos with some of our koalas, who are situated in a waist or shoulder height tree or sometimes even in a keeper’s arms.

Stand with them for photos – take as many photos as you like, with your own camera – no charge. We are available to take family photos for you! 

KOALA HOLDING 

If you would like to hold a koala, tickets are $30 per person.

Tickets can be purchased at main entry or souvenir shop, where you will be allocated a timeslot; usually around 12.00pm and 3.00pm daily. 

Koala Hold Health & Safety Conditions 

We adhere to strict animal welfare guidelines and legislation. The health and well-being of our koalas is our utmost priority.

To ensure the health and happiness of the koalas, the following restrictions apply:

• Places are limited. This ensures we can adhere to our strict koala-handling roster, which is monitored closely and recorded, to ensure no koala is over-worked. 

• Holds are offered subject to weather conditions. If it is too hot or humid, holds will not take place. 

• Only koalas identified as having a suitable temperament are handled. 

We also take human safety very seriously, which is why the following restrictions apply:

• Visitors wishing to hold must be a minimum of 150cm tall.

• Visitors wishing to hold must be able to stand unassisted, have full use of their arms and the ability to hold a minimum of 5kg unaided.

• Whilst our koalas are very used to interacting with people, we do not guarantee that bites or scratches wont occur.

• We provide a vest to be worn to protect the visitors clothing.

To ensure we can keep our koalas, visitors and keepers safe, holds are facilitated at the discretion of a trained and experienced Koala Keeper who reserves the right to deny a hold. If for any reason, the Koala Keeper believes a hold should not be facilitated, their judgment is final.

We are available to assist with capturing your photos during your hold. You are welcome to have a member of your party take your photos instead; however we take no responsibility for the quality of photos not taken by our crew. Holds will not be repeated in the event of you being unhappy with your photos, so please ensure they are taken carefully by your family/friends.